County: Glenn, CA | Incident: Public Safety Power Shut Off (PSPS) |

Resource Type: Community Resource Center, General Incident Information, Outage Reporting, and Power Outage

Glenn County – PG&E Public Safety Power Shutoff Information (PSPS)

What is a PSPS event?

A Public Safety Power Shutoff (PSPS) event is a proactive safety measure where electric power is temporarily turned off to lines in high-risk areas to help prevent wildfires during severe weather conditions.

Why does PG&E call for a shutoff? 

For public safety, power is proactively turned off when gusty winds and dry conditions, combined with a heightened fire risk, are forecasted.

Predictions of strong winds are just one of several criteria considered before initiating a safety shutoff. PG&E looks closely at a combination of factors, including but not limited to:

  • A Red Flag Warning declared by the National Weather Service
  • Low humidity levels, generally 20 percent and below
  • Forecasted sustained winds generally above 25 mph and wind gusts in excess of approximately 45 mph, depending on location and site-specific conditions (such as temperature, terrain, and local climate)
  • Condition of dry fuel on the ground and live vegetation (moisture content)
  • On-the-ground, real-time observations from PG&E’s Wildfire Safety Operations Center and field crews

Even if a specific community or neighborhood is not directly experiencing high winds or located within a designated high fire-threat zone, its power may still be shut off if the local grid relies upon a major power line that passes through an area that is experiencing severe weather and heightened fire risks.

PG&E anticipates that a Public Safety Power Shutoff could occur several times per year in its service area. Because environmental conditions change rapidly, it is impossible to predict with certainty when, where, or how often these hazards will occur.

While customers living in high fire-threat districts are the most likely to be affected, any customer could have their power shut off if their community relies on a line passing through a high-risk area.

For more information on the severe weather factors and safety criteria used to determine a shutoff, visit the PG&E Public Safety Power Shutoffs page.

Current PSPS Status

There are no active PSPS events affecting Glenn County. To verify your neighborhood’s status, visit the PG&E Latest PSPS Updates page where you can get shutoff status by address or view the shutoff area outage map.

Power Outage Information

Provides access to PG&E tools that allow users to view potential and current Public Safety Power Shutoff (PSPS) impacts. The outage map displays areas that may be affected by future PSPS events, shown in orange when the “Future PSPS Outages” option is selected. Users can also search by address within the map to see whether a specific location may be impacted.

An address lookup tool is also available for checking whether an address is currently affected or may be affected by a PSPS event. If an address does not appear in the search results, PG&E may be unable to match it within their system.

211Cares – Care Coordination Before and During PSPS

211 Care Coordination connects you and your family with personalized support and critical services to prepare for Public Safety Power Shutoffs (PSPS) or other multi-day power outage emergencies.

If your address is planned for power shutoff or if you are currently experiencing a power outage and require immediate support from the Care Coordination team due to having electricity dependency for health and medical reasons, dial 2-1-1 and ask to speak with a care coordinator.

If you are experiencing an emergency, dial 911. 

Power Outage Safety & Preparation

Food Safety: Keep refrigerator and freezer doors closed. A refrigerator keeps food cold for about 4 hours. A full freezer maintains its temperature for roughly 48 hours.

Generator Placement: Always operate generators, camp stoves, or charcoal grills outdoors and at least 20 feet away from windows, doors, and vents to avoid carbon monoxide poisoning.

Helpful Safety Links

Sources for Public Safety Notifications

Monitor real-time public safety updates from local emergency management agencies and PG&E to track ongoing conditions.

National Weather Service

Monitor real-time weather forecasts, high wind advisories, and active Red Flag Warnings directly from the National Weather Service. 

PG&E Community Resource Centers

During a Public Safety Power Shutoff (PSPS) event, PG&E will open Community Resource Centers (CRCs) where community members can access basic resources. PG&E continues to build out contracted CRC locations, including indoor and outdoor sites, which can be quickly opened when needed.

Please Note: Community Resource Centers are only open during active power shutoffs. When CRCs are closed, use the outage map to identify energized areas for power.

Outdoor CRCs May Provide:

  • Charging stations for electronic devices and medical equipment
  • Wi-Fi service
  • Snacks and bottled water
  • Blankets and other items
  • Chairs and tables
  • Americans with Disabilities Act (ADA)-accessible restrooms
  • Cellular coverage
  • Customer service staff
  • Security personnel
  • Hand-washing stations

Indoor CRCs May Provide:

  • Air conditioning and/or heating
  • Bagged ice
  • Privacy screens

To view a full list of local sites and monitor openings, visit the PG&E Community Resource Center Locator.

Service animals are welcome at Community Resource Centers. For additional information about service animals, visit ADA Service Animal Guidelines.

Electric vehicle charging is not available at the centers. Find an EV charging station.