County: Butte, CA | Incident: Public Safety Power Shut Off (PSPS) |

Resource Type: Community Resource Center, General Incident Information, Outage Reporting, and Power Outage

Butte County – Public Safety Power Shutoff (PSPS) Event – 10/23/26

PG&E Public Safety Power Shutoff (PSPS) Event 

PG&E has announced a potential Public Safety Power Shutoff (PSPS) event that may affect communities in Butte County. Power shutoff is predicted to begin on Friday, October 23rd at 7pm and is predicted to be restored by Saturday, October 24th at 7pm. An estimated 284 customers may be affected in the following communities:

  • Concow
  • Oroville
  • Pulga
  • Yankee Hill

Please Note: Predicted shutoff dates and times are estimates and may vary based on changing weather conditions.

Power outages occurring before the predicted shutoff time are separate, unplanned events typically caused by local weather or other factors.

Power Outage Information

For the most accurate information about whether your address is affected by a PSPS event, use PG&E’s online tools to check your address for current outages, upcoming PSPS events, and estimated restoration times.

  • PG&E Outage Map – View boundaries and affected zones
  • PG&E Address Lookup Tool – Search by address to see if your power will be affected
  • PG&E Power Outage Information Line – Call 1-800-743-5002 for real-time phone updates

PG&E PSPS Notifications

PG&E account holders do not need to sign up for PSPS alerts. Alerts may begin up to 48 hours before a predicted shutoff and may be sent by phone, text, and/or email when possible. Weather and other conditions can change which areas are affected and the estimated shutoff and restoration times. PG&E may send updated alerts as conditions change, and the first alert may sometimes arrive on the same day as the predicted shutoff.

  • Update Contact Information – Make sure your contact information is current and choose your preferred language for alerts
  • PG&E Address Alerts – Sign up to receive phone and text alerts for a PSPS at an address that is important to you or a loved one
  • PG&E Customer Service – Call 1-800-743-5000 for general customer service

211Cares – Care Coordination Before and During PSPS

211 Care Coordination connects you and your family with personalized support and critical services to prepare for Public Safety Power Shutoffs (PSPS) or other multi-day power outage emergencies.

If your address is predicted to be affected by a power shutoff, or you are currently experiencing a power outage and depend on electricity for medical or health-related needs, dial 2-1-1 and ask to speak with a Care Coordinator to discuss available support.

If you are experiencing an emergency, dial 911. 

PG&E Community Resource Centers

PG&E may open Community Resource Centers (CRCs) during a Public Safety Power Shutoff (PSPS) event to provide basic resources, such as water and device charging, to affected customers. Locations, hours, and available resources may vary and change as conditions evolve. For current information, visit the PG&E Community Resource Center Locator.

Concow Elementary School
11679 Nelson Bar Rd
Concow, CA 95965

Hours of Operation: Friday, 10/23 6:00 PM – 10:00 PM
Location Type: Outdoor
Available resources:

  • ADA-accessible restroom and washing station
  • Blankets, snacks and water
  • Device charging and small medical device charging
  • Portable batteries
  • Seating
  • Wi-Fi

Service animals are welcome at Community Resource Centers. For additional information about service animals, visit ADA Service Animal Guidelines.

Electric vehicle charging is not available at the centers. Find an EV charging station.

Severe Weather Resources

Sandbag Filling Locations

Butte County

  • Fire Station 41: 13871 Highway 99, Chico
  • Fire Station 64: 22 Walnut Ave, Oroville

Town of Paradise

Empty sandbags are available for pick up during regular hours of operation at: 

  • Building Resiliency Center: 6295 Skyway
    • Mon: 9am–5pm
    • Tues–Friday: 8am–5pm 
    • Closed daily from 12pm–1pm for lunch 
  • Paradise Town Hall: 5555 Skyway
    • Mon–Thur: 8am–5pm

The sand pile is accessible 24/7 at the Corner of Sierra Park Drive and Pearson Road.

Butte County Library

Libraries offer public indoor spaces during regular library hours. Check with your local library for hours and availability during severe weather.

  • Durham Branch: 2545 Durham-Dayton Highway, Durham, CA 95938
    • Tues: 10am-6pm
    • Wed: 12pm-8pm
    • Thurs: 10am-6pm
    • Fri-Sat: 10am-5pm
  • Gridley Branch: 299 Spruce Street, Gridley, CA 95948
    • Tues-Wed: 10am-6pm
    • Thurs: 12pm-8pm
    • Fri-Sat: 10am-5pm
  • Paradise Branch: 5922 Clark Road, Paradise, CA 95969
    • Tues-Wed: 10am-6pm
    • Thurs: 12pm-8pm
    • Fri-Sat: 10am-5pm
  • Biggs Branch: 464 B Street, Biggs, CA 95917
    • Tue & Thurs: 10am-6pm
    • Sat: 12pm-4pm

PG&E Complaints

PG&E customers and non-customers who wish to submit a complaint can contact PG&E by:

  • Phone: 1-800-743-5002
  • Mail: PG&E Correspondence Management Center
    PO Box 997310, Sacramento
    CA 95899-7310

PG&E Claims

If you experienced food spoilage related to a Public Safety Power Shutoff (PSPS) event, you can submit a claim to PG&E. Reimbursement is not guaranteed. PG&E will review your claim and determine whether the loss is eligible for reimbursement. Retain receipts, an itemized list of spoiled food, and photographs to support your claim. Submit your claim as soon as possible. You can submit a claim online by completing the following steps:

  1. Complete the online claim form
  2. Email any additional supporting documents, as instructed, to ClaimDocs@pge.com
  3. Include the claim number in the subject line so the claim can be identified

Food Replacement

CalFresh

If you are a CalFresh recipient in Butte County and food purchased with your CalFresh benefits was spoiled because of a power outage, you may be eligible to receive replacement benefits. To request replacement benefits:

  1. Complete and sign the CF 303 – Replacement or Disaster Supplement Affidavit. Include your contact information, a brief description of how the food was lost, and the date and time of the power outage.
  2. For information about submitting the completed form and requesting replacement benefits, contact the Butte County Department of Employment & Social Services at 530-538-7711
  3. Requests must generally be made within 10 days of the food loss. A longer deadline may apply if CDSS has approved a disaster-related waiver for Butte County.

For current information about replacement benefits and any disaster-related waivers, visit the CDSS CalFresh Disaster Response page.

Sources for Public Safety Notifications

Monitor real-time public safety updates from local emergency management agencies and PG&E to track ongoing conditions.

National Weather Service

Monitor real-time weather forecasts, high wind advisories, and active Red Flag Warnings directly from the National Weather Service. 

Factors PG&E Considers for Public Safety Power Shutoff (PSPS) Event

PG&E considers multiple weather and environmental conditions when determining whether to initiate a Public Safety Power Shutoff, including:

  • Low humidity
  • Forecasted high winds
  • Dry material on the ground
  • Vegetation near powerlines
  • Red Flag Warnings from the National Weather Service
  • Real-time ground observations 

Changing weather and environmental conditions can affect when, where, and how often PSPS events occur. While areas with higher fire risk are more likely to be affected, any neighborhood may be impacted if its local power system relies on infrastructure serving a high-risk area.

For more information on the factors PG&E considers when determining whether to initiate a PSPS, visit the PG&E Public Safety Power Shutoffs page.

Emergency Preparedness & Safety

Power Outage Safety

Food Safety