County: Butte, CA | Incident: Public Safety Power Shut Off (PSPS) |
Resource Type: Community Resource Center, General Incident Information, Outage Reporting, and Power Outage
Butte County – PG&E Public Safety Power Shutoff Information (PSPS)
What is a Public Safety Power Shutoff (PSPS) event?
A Public Safety Power Shutoff (PSPS) event is a proactive safety measure where electric power is temporarily turned off to lines in high-risk areas to help prevent wildfires during severe weather conditions.
PG&E may proactively turn off power during periods of high fire risk to help reduce the risk of wildfires. PG&E considers multiple factors when determining whether to initiate a PSPS, including:
- Low humidity
- Forecasted high winds
- Dry material on the ground
- Vegetation near powerlines
- Red Flag Warnings from the National Weather Service
- Real-time ground observations
PSPS events can occur several times a year, and changing weather and environmental conditions make it difficult to predict when, where, or how often they will occur. While areas with higher fire risk are more likely to be affected, any neighborhood may be impacted if its local power system relies on infrastructure serving a high-risk area.
For more information on the factors PG&E considers when determining whether to initiate a PSPS, visit PG&E’s Public Safety Power Shuttoffs page.
Current PSPS Status
For the most current information about PSPS events affecting your address, visit PG&E’s Latest PSPS Updates page.
Power Outage Information
Use PG&E’s online tools to check your specific address and view information about current or upcoming power outages and PSPS events. The Address Lookup Tool can be used to check your address for upcoming PSPS events. The PG&E Outage Map can be used to view approximate affected areas and current outages.
- PG&E Outage Map – View boundaries and affected areas
- PG&E Address Lookup Tool – Search by address for upcoming PSPS events
- PG&E Power Outage Information Line – Call 1-800-743-5002 for real-time phone updates
If an address does not appear in the search results, PG&E may be unable to match it within their system.
211Cares – Care Coordination Before and During PSPS
211 Care Coordination connects you and your family with personalized support and critical services to prepare for Public Safety Power Shutoffs (PSPS) or other multi-day power outage emergencies.
If your address is predicted to be affected by a power shutoff or if you are currently experiencing a power outage and require immediate support from the Care Coordination team due to having electricity dependency for health and medical reasons, dial 2-1-1 and ask to speak with a Care Coordinator.
If you are experiencing an emergency, dial 911.
Helpful Safety Links
For additional safety tips on preparing for power outages, visit:
- PG&E Outages & Safety
- PG&E Safety Action Center
- PG&E Tips to Prepare for a Power Outage
- PG&E Wildfire Safety
- American Red Cross Power Outage Safety
- Be Ready Butte
Sources for Public Safety Notifications
Monitor real-time public safety updates from local emergency management agencies and PG&E to track ongoing conditions.
- Butte County Sheriff’s Facebook
- PG&E North Valley & Sierra Region X (Twitter)
- PG&E Alerts
- PG&E Customer Service – Call 1-800-743-5000
National Weather Service
Monitor real-time weather forecasts, high wind advisories, and active Red Flag Warnings directly from the National Weather Service.
PG&E Community Resource Centers
During a Public Safety Power Shutoff (PSPS) event, PG&E may open Community Resource Centers (CRCs) in areas that could be affected by a power shutoff. CRCs may provide electricity, water, and other basic resources.
To view a list of local sites and monitor openings, visit the PG&E Community Resource Center Locator.
Service animals are welcome at Community Resource Centers. For additional information about service animals, visit ADA Service Animal Guidelines.
Electric vehicle charging is not available at the centers. Find an EV charging station.