County: Glenn, CA | Incident: Public Safety Power Shut Off (PSPS) |

Resource Type: Community Resource Center, General Incident Information, Outage Reporting, and Power Outage

Glenn County – PG&E Public Safety Power Shutoff Information (PSPS)

What is a Public Safety Power Shutoff (PSPS) event?

A Public Safety Power Shutoff (PSPS) event is a proactive safety measure in which PG&E temporarily turns off power in high-risk areas during periods of elevated wildfire risk. PG&E considers multiple factors when determining whether to initiate a PSPS, including:

  • Low humidity
  • Forecasted high winds
  • Dry material on the ground
  • Vegetation near power lines
  • Red Flag Warnings from the National Weather Service
  • Real-time ground observations

PSPS events can occur several times a year, and changing weather and environmental conditions make it difficult to predict when, where, or how often they will occur. While areas with higher fire risk are more likely to be affected, any neighborhood may be impacted if its local power system relies on infrastructure serving a high-risk area.

For more information about the factors PG&E considers when determining whether to initiate a PSPS, visit PG&E’s Public Safety Power Shutoffs page.

Current PSPS Status and Notifications

For the most current information about PSPS events affecting your address, visit PG&E’s Latest PSPS Updates. Weather and other conditions can change which areas may be affected and the estimated shutoff and restoration times.

Receiving PSPS Alerts

  • PG&E Account Holders: You do not need to sign up to receive PSPS alerts. Keep your contact information and notification preferences up to date to receive alerts by phone, text, and/or email when available. Visit PG&E Outage Alerts.
  • Non-Account Holders: Sign up to receive text and email notifications for specific addresses or ZIP codes through PG&E PSPS Alerts and Notifications.

Alerts may be sent at any time and, when possible, may begin up to 48 hours before a predicted shutoff. The first alert may sometimes arrive on the same day as the predicted shutoff.

Power Outage Information

Use PG&E’s online tools to check your specific address and view information about current or upcoming power outages and PSPS events.

  • PG&E Outage Map – View boundaries and affected areas
  • PG&E Address Lookup Tool – Search by address for upcoming PSPS events
  • PG&E Power Outage Information Line – Call 1-800-743-5002 for outage information by phone

If an address does not appear in the search results, PG&E may be unable to match it within their system.

211Cares – Care Coordination Before and During PSPS

211 Care Coordination connects you and your family with personalized support and critical services to prepare for Public Safety Power Shutoffs (PSPS) or other multi-day power outage emergencies.

If your address is predicted to be affected by a power shutoff, or you are currently experiencing a power outage and rely on electricity for health or medical needs, dial 2-1-1 and ask to speak with a Care Coordinator.

If you are experiencing an emergency, dial 911. 

Helpful Safety Links

For additional safety tips on preparing for power outages, visit:

Sources for Public Safety Notifications

Monitor real-time public safety updates from local emergency management agencies and PG&E to track ongoing conditions.

National Weather Service

Monitor real-time weather forecasts, high wind advisories, and active Red Flag Warnings directly from the National Weather Service. 

PG&E Community Resource Centers

PG&E may open Community Resource Centers (CRCs) during a Public Safety Power Shutoff (PSPS) event to provide basic resources and services to customers affected by power shutoffs. Available resources may include water, device charging, and other basic necessities. CRC locations and hours vary depending on the anticipated impact of the shutoff and weather conditions and may change. To view a list of local sites and monitor openings, visit the PG&E Community Resource Center Locator.

Service animals are welcome at Community Resource Centers. For additional information about service animals, visit ADA Service Animal Guidelines.

Electric vehicle charging is not available at the centers. Find an EV charging station.