Ventura County Mountain Fire – Utility Assistance- SoCalGas

SoCalGas wants to help ease the burden on those impacted by a natural disaster when a State of Emergency has been declared by the California Governor or federally declared by the President of the United States.

For customers who are without natural gas service and those needing to relocate (either temporarily or permanently) due to damages incurred, such as fire/mudslide damage, the following changes will apply as part of the policy:

• Closing bills may be forgiven for directly impacted customers.
• Flexible payment arrangements will be available for customers who live in impacted areas who are able to return home, upon request.

We also want to assure customers who have had their natural gas service temporarily turned off at the request of emergency responders will not be billed for service during this temporary outage.

Contact: Customer Service Helpline 800-427-2200.

For additional information please visit the Emergency Disaster Relief webpage.